Product Support

Ask a Public Question

If you need help with a JKI product, we encourage you to ask your question in our public discussion forums. Our engineers work hard to answer questions within one business day.

VI Package Manager Idea Exchange

Do you have an idea about how to improve VIPM? How can VIPM make your life easier? Join the VIPM Idea Exchange and collaborate with other VIPM users and JKI engineers to determine the direction of VIPM.

Contact Us

If you have a question you want to ask privately, please submit a support request at any time, via our contact form. We reply to all email within one business day.

Consulting Support

Contact Us

Are you a JKI consulting customer and need support related to software JKI has developed for your company? Please contact JKI directly by email, calling us or filling the contact form and our engineers will help you, right away.